1: How did you find out about us?

2: How helpful were the volunteers at the showroom? Very helpful Helpful Average Poor Very unhelpful

3: What did you think of our showroom? Excellent Very Good Good Average Poor Very poor

4: How easy was it to register to use our service? Easy Okay Difficult

5: If difficult please state reason

6: What did you think of the quality of our stock ? Excellent Very Good Good Average Poor Very Poor

7: Was there a good choice of items? Yes No

8: Was there anything we didn’t have that you needed?

9: Do you consider our prices to be: Very expensive Expensive Reasonable Cheap Very Cheap

10: How long did you have to wait a long time for your delivery?

11: Overall how would you describe you experience? Excellent, Very Good, Good, Average, Poor, Very Poor Excellent Very Good Good Average Poor Very Poor

12: Would you use the service again or recommend us to you friends and family? Yes No

13: How can we improve our furniture collection service?

14: In order to help us improve our services would you mind if we contacted you? Yes No

Name Contact Number